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P102-S: External grid sensor not found

The “Self-use sensor” was not detected. This sensor is crucial for the “Self-use” scenario, without it the batteries (if available) will not be used to compensate energy.

The “Caused By” value visible at the Events on MyPowerRouter.com will clarify the cause:

Caused by: 1 = The sensor did not detect any changes in current, while testing.
Caused by: 2 = The sensor has detected current changes, however in the opposite direction, meaning the sensor is probably installed upside-down.
Caused by: 100 = The 3phase sensor did not detect any changes in current, while testing.
Caused by: 101 = The 3phase sensor has detected current changes, however in the opposite direction, meaning the sensor is probably installed upside-down.

“The sensor test”:
After every reset, the PowerRouter will (if configured) perform the sensor test.
During that test, after grid connection (steady Grid LED), it will feed-in +/- 300 Watt of “green energy” (from Battery or Solar) to the grid. The sensor should then detect a difference in consumption and if so the sensor test will be approved.

Suggested Solution:

  1. First check the configuration, is everything in order and is Feed-in allowed?
  2. Are batteries connected, and configured correctly?
  3. Is (when connected) Battery power sufficient (Not Empty and allowed to be discharged) or/and is Solar yield sufficient.
  4. Is the PowerRouter connecting to the grid? After checking (Grid-LED blinking) the Grid-LED should be steady lit.
  5. Check if the sensor is installed correctly –after the grid counter, before the loads and on the same phase as the PowerRouter.

 

 

Single phase sensor

 

3 Phased Sensor

 

Verification

Using the Installationtool, it is possible to see the measured sensor values (even when the sensor test failed) simply by hovering with our mouse pointer across the icon.
This way it is possible to verify the measured values; for instance when a large load is (de)activated.

 

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