FAQ - Do you have a question?

General

• ★ General Error Code descriptions, what does it mean:
• ★ Cold starting a PowerRouter, the Hard Reset.
• What is Wintermode
• PowerRouter Replacement protocol Europe

PowerRouter Installtool and Firmware

• ★ Direct download link to the latest installtool
• ★ PowerRouter Firmware Version 6.0.10
• ★ Updating a PowerRouter
• The Installationtool is not starting or responding
• The Installtool is not communicating with the PowerRouter

Installation Support

• Internet Connection Problems
• Static IP address
• The 3 phase generation sensor
• The 3 phase grid (consumption) sensor

Platform related errors

• P027-H: RMS voltages not equal
• P029-H: Grid relay error
• P057-W: Firmware Rejected
• P058-H: Firmware Flushing
• P073-H: Selftest Failed
• P082-H: Install Wizard exited.

See all 13 articles

Battery related errors

• B002-S: Battery voltage too low.
• B005-S: The external temperature sensor indicates battery temperature too low.
• B010-H: Bus Voltage level too low.
• B020-S: BUS Voltage too high, Hardware detected.
• B021-H: Bus Current too high, Software detected.
• B036-W: Empty Battery.

See all 15 articles

DCAC, Grid Related Errors

• G002-S: Error DC Bus high
• G007-S: Error invalid output voltage
• G011-H: Error AC UVP: AC voltage too low
• G011-S: Error AC UVP: AC Voltage Too Low
• G012-S: Error AC OVP: AC Voltage too high
• G013-H: Error AC short: AC Voltage too low

See all 14 articles

Solar related errors

• S002-S: Errorlog overtemperature
• S004-S: Errorlog overvoltage string
• S007-S: Solar DCDC Current too high
• S013-S: Solar panel power output is too high
• S023-S: Errorlog derate PWR Temp.
• S024-S: Errorlog 14V board supply voltage